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Privacy Policy

This policy describes how thisisgift.ca (collectively, “This is Gift”, “we”, “us” or “our”) collects, uses, and shares your personal information.

What Our Policy Covers

This privacy policy discusses the “personal information” that we obtains from you on This is Gift, in store. When we use the term “personal information” we are referring to information that is about an identifiable individual. This may include things like your name, e-mail address, mailing address, birthday, telephone number, or information about the products you purchase.

This privacy policy does not cover information that you submit on other websites, even if we communicate with you on those sites. For example, if you post something on Facebook, Twitter, or YouTube, that information is governed by the privacy policies on those websites, and is not governed by this policy.

What We Collect

The following are examples of the personal information we collect:

Activity

Example of Personal Information Collected

Registering on our website

Name and e-mail address

Purchasing on our website

Name, credit card number, billing address, shipping address, and telephone number

Product Availability Notifications

Name and e-mail address

In addition, we may use the following technologies to automatically collect information about your activities on our websites.

  • Cookies
  • Flash Cookies
  • Web Server Logs
  • Geo-Location technologies

Note that we do not intentionally collect any personal information from children under the age of 13. If you are under the age of 13, you can look at our websites, but you should not make a purchase, register, or submit personal information to us.

How We Use Your Personal Information

This is Gift primarily uses the personal information that it collects to provide you with products, information, and services. We may use your information to track your purchase history, suggest products, and to contact you for account and promotional purposes. We may also use your personal information for other legitimate business purposes, including to detect and to prevent fraud, to collect amounts owing to us and to maintain business records.

Sharing your personal Information

This is Gift employ other companies and individuals to perform functions on our behalf, such as Shopify. These third-party service providers have access to personal information needed to perform their functions, but may not use it for other purposes.

You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

This is Gift does not sell or share user personal data with third parties for their direct marketing, except with users’ consent.

How We Protect Your Information

The file containing your personal information is maintained on our servers or those of our service providers and is accessible by our authorized employees, agents and mandatories who require access in order to perform their job functions. We realize that our customers trust us to protect their personal information. We take that task seriously and maintain reasonable and appropriate physical, electronic and procedural safeguards to help protect your personal information. While we attempt to protect the information in our possession, no security system is perfect and we cannot promise that information about you will remain secure in all circumstances.

Your Choices

You have the following choices with how your information is used:

Your Options

What you need to do

Updating or Correcting the Personal Information Relating to Your Account

You can update or correct your name, e-mail address, security questions, and other preferences by logging into your account and clicking on the “My Account” page, or email This is Gift

Receiving newsletters and promotional e-mails

You can click on the “unsubscribe” link at the bottom of any promotional e-mail that you receive. You can also edit your e-mail preferences on your “My Account” page.

Updated Credit Card Information

If you have given This is Gift permission to store your credit card information and your credit card issuer provides an account updater service, we may receive updated credit card information from the issuer (through third party service providers), including updated credit card number and expiry date. If you don’t want merchants like This is Gift to receive your updated credit card information please contact your card issuer. 

Communicating With Us

If you have any questions about our privacy or security practices, or of you would like to request access to or correction of your personal information, you can contact This is Gift’s General Counsel by e-mail: info@thisisgift.ca

Your right to access or correct your personal information is subject to applicable legal restrictions. We may take reasonable steps to verify your identity before granting access or making corrections.

If we need, or are required, to contact you concerning any event that involves your personal information we may do so by e-mail, telephone, or mail.